6. What do you think would have happened if you had not had a Red Cross wheelchair? Include the following as prompts depending on circumstances: > Would it have delayed your hospital discharge? If so, how much longer might that have taken? > Without the wheelchair loan, what type of restrictions might have occurred if you needed to attend any follow-up appointments at hospital/with GP, or other care services? > Without the wheelchair, would you have had to call GP/A&E out to your home and how often do you think you might have had to do this? > Would you have required further support from social or long-term care services, or occupational therapy visits? > Would you have had to pay for a wheelchair (explore how realistic this is and if advice was received about where to get one) > What has the impact been on you getting around the home/garden? > Without the wheelchair, what kind of restrictions might there have been on your contact with the outside world, including social life, isolation, access to other services? > Without the wheelchair, might there have been more pressure placed on relatives, e.g. to carry you to and from the car or in/out of the house? > Would there have been an impact on your mental and emotional wellbeing? 7. What effect do you think having the wheelchair has had on your progress/recovery? Explore: > how it may have helped their mobility, but also socially and in wellbeing terms, e.g. confidence, sense of control, autonomy, dignity, etc. > And conversely, how do they think not having it might have affected their progress/recovery. Explore whether they think they would have needed more or less support from health or other care services with/ without the wheelchair and unpick this in some detail (if not already covered). 8. Are you able to say roughly how many weeks longer might your recovery have been without the wheelchair loan? 9. How would you sum up the difference that the British Red Cross short-term wheelchair loan has made for you? On a scale of 0–10, how would you rate the impact of the wheelchair loan on your quality of life while you were using it? 0 being no improvement to your quality of life; 10 being a very significant improvement to your sense of wellbeing/quality of life. 10. What messages would you like to send to potential funders or users about why this is an important service? 11. Are there any health or other care professionals, who you have had regular support from, who might be willing to talk to us on the phone about their general views on the value of this type of wheelchair loan service? (e.g. Community Nurse, OT, physio, hospital staff). We would not discuss any details of your case with them. 12. Is there anything else you would like to say regarding the short-term wheelchair loan from British Red Cross? 39